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Dip into our inspiring eBrochure and get your first impressions about the sheer diversity of Germany as a travel destination. The eBrochure is available in 32 languages.

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Further information:
You can find more information about Germany on our website at: www.germany-tourism.de, or on our local websites.
 

Service Contacts in Berlin

Wheelchair Breakdown Service
In case of a wheelchair breakdown the 24 hour hotline offers on-site assistance as well as wheelchair replacement.
Tel.: +49 180 1114747
www.rollstuhlpannendienst.de

Berliner Behindertenverband
Association for the Disabled, Berlin
Jaegerstrasse 63D , 10117 Berlin
Tel.: +49 30 2043847
Fax: +49 30 20450067
E-Mail: bbvev.b@berlin.de
www.berliner-behindertenzeitung.de

Gehörlosenverband Berlin e.V.
Association for the Deaf, Berlin
Friedrichstrasse 12 , 10969 Berlin
Fax: +49 30 2517053
E-Mail: info@deafberlin.de
www.deaf-berlin.de

Allgemeiner Blinden- und Sehbehindertenverein Berlin
Association for the Blind and Visually Handicapped, Berlin
Auerbacher Str. 7 , 14193 Berlin
Tel.: +49 30 895880
Fax: +49 30 895 88 99
E-Mail: info@absv.de 
www.absv.de/freizeit

Lebenshilfe für Menschen mit geistiger Behinderung e.V. Berlin
Association for the Mentally Disabled, Berlin
Wallstrasse 15/15A , 10179 Berlin
Tel.: +49 30 829998124
Fax: +49 30 82 99 98 208
E-Mail: lv@lebenshilfe-berlin.de
www.lebenshilfe-berlin.de  



Accessible Shopping in Berlin & More

Travelers, waiting for their train at Berlin Main Station, can find numerous stores in the station's shopping arcades. Elevators for wheelchairs, and guidance systems for blind people are available at all tracks and throughout the mall and luggage can be conveniently checked in at the service desk while shopping or exploring the city of Berlin.
For more information please contact German Rail's mobility hotline at Tel.: +49 180 5512512 (Request an English-speaking operator.)

Potsdamer Platz Arkaden
Alte Potsdamer Strasse 7
10785 Berlin
Tel.: +49 30 2559270
E-Mail: info@potsdamer-platz-arkaden.de
Opening hours: Montay to Saturday: 10am to 9pm

At the shopping arcades on Potsdamer Platz it is possible for disabled customers to rent an electro car. A restroom for the disabled is also available.

Gesundbrunnen-Center Berlin
Center-Management
Badstrasse 4
13357 Berlin
Tel.: +49 30 49300066

Elevators are accessible for wheelchairs. Furthermore, there are two wheelchair accessible restrooms, one on the first floor and one in the basement.

KaDeWe
Kaufhaus des Westens
Tauentzienstrasse 21-24
10789 Berlin
Tel.: +49 30 21210
E-Mail: info@kadewe.com
Website

Wheelchairs can be ordered (subject to availability). Please contact the processing department to reserve: Tel.: +49 30 21212700
Restrooms are available for disabled guests.

Galeries Lafayette (Deutschland) GmbH
Franzoesische Strasse 23
10117 Berlin
Tel.: +49 30 209480
Fax: +49 30 20948102
E-Mail: berlin@galerieslafayette.de
Website

A restroom for disabled guests is available.

More insider shopping tips are being provided by the Berlin Tourist Information. Click here for a listing of shopping areas, street markets, book stores etc.

Further Activities in Berlin:

Movie Theaters

Most movie theaters in Berlin are wheelchair accessible. At Potsdamer Platz you can find theaters that are disabled-friendly and that offer the latest international movie releases:

CineStar & IMAX im Sony Center
Potsdamer Strasse 4
10785 Berlin
Tel.: +49 30 26066400
E-Mail: berlinpotsdamerplatz@cinestar.de

CineMaxx Berlin
Potsdamer Strasse 5
10785 Berlin
Tel.: +49 30 25922111
Website (German only)

 
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Accessible Transportation

Berlin's public transportation system is very convenient for people with physical disabilities to travel around on. 51 underground and 118 subway stations are equipped with elevators or ramps to provide easy access to the platforms. Furthermore, the public transportation authority of Berlin (BVG) has installed guidance stripes at over 40 subway stations. The surface of these stripes is corrugated to mark the edge of the platforms.
The new public busses are equipped with a ramp that can be lowered, in order to permit convenient access for wheelchairs and assistive devices. These ramps are placed at the center door of the bus and are used on over 100 bus routes.

Click here for an accessibility map of the public transportation system.

Organized City Tours by Bus:

Berolina Sightseeing
Meinekestrasse 3 (corner of Kurfuerstendamm)
10719 Berlin
Tel.: +49 30 88568030
Fax: +49 30 8824128
E-Mail: info@berolina-berlin.com
Website

BBS - Berliner Bären City Tour GmbH / Berliner Bären Service
Seeburger Straße 19b
13581 Berlin
Tel.: +49 30 35195270
Fax: +49 30 35195290
E-Mail: info@bbsberlin.de
Website

Severin + Kühn 
Kurfuerstendamm 216
10719 Berlin
Tel.: +49 30 8804190
Fax: +49 30 8825618
E-Mail: info@severin-kuehn-berlin.de
Website